GDPR & Privacy Policy

Your privacy and data protection are our top priorities

Last updated: November 9, 2024

Data Controller

Leap Learn is the data controller for the personal data we collect and process. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).

Contact: [email protected]

What Data We Collect

We collect and process the following personal data when you enroll in our courses:

• Personal Information: Name, email address, phone number

• Company Information: Company name and address

• Payment Information: Payment method, PO numbers, EAN numbers (for invoicing)

• Course Data: Course enrollments, progress, completion status

• Technical Data: IP address, browser type, device information (for website functionality)

We only collect data that is necessary for providing our services and fulfilling our contractual obligations.

How We Use Your Data

We process your personal data for the following purposes:

• Course Enrollment: To register you for courses and manage your participation

• Communication: To send course materials, updates, and important notifications

• Billing: To process payments and issue invoices

• Service Improvement: To analyze course effectiveness and improve our offerings

• Legal Compliance: To comply with legal and regulatory obligations

We will never sell your personal data to third parties.

Legal Basis for Processing

We process your personal data based on:

• Contractual Necessity: To fulfill our contract with you when you enroll in a course

• Consent: When you explicitly consent to data processing (e.g., marketing communications)

• Legitimate Interest: For business purposes such as service improvement and fraud prevention

• Legal Obligation: To comply with tax, accounting, and other legal requirements

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data

• Right to Rectification: Request correction of inaccurate data

• Right to Erasure: Request deletion of your data ('right to be forgotten')

• Right to Restriction: Request limitation of data processing

• Right to Data Portability: Receive your data in a structured format

• Right to Object: Object to processing based on legitimate interests

• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Data is stored in secure databases with encryption

• Access to personal data is restricted to authorized personnel only

• We retain your data only as long as necessary for the purposes outlined or as required by law

• Course enrollment data is retained for 7 years for accounting purposes

• Marketing consent data is retained until you withdraw consent

Our servers are located in the EU, ensuring GDPR compliance.

Data Sharing

We may share your data with:

• Payment Processors: To process course payments securely

• Course Instructors: To facilitate course delivery

• Email Service Providers: To send course materials and communications

• Accounting Services: For invoicing and tax compliance

All third-party processors are GDPR-compliant and bound by data processing agreements.

Cookies and Tracking

We use essential cookies to ensure our website functions properly. These cookies are necessary for:

• User authentication and session management

• Language preference storage

• Security and fraud prevention

We do not use third-party tracking or advertising cookies without your explicit consent.

Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us at [email protected]

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

• Website: www.datatilsynet.dk

• Email: [email protected]

• Phone: +45 33 19 32 00

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

Continued use of our services after changes constitutes acceptance of the updated policy.